Elan 40 | Marie

Better control of the technical side of the ship. During the voyage, our anchor broke. The digital indicators of the amount of water showed poorly (even when the tanks were empty they still showed 100%. In the middle of the voyage, the wind direction indicators went out of tune. The inverter did not work. We had an extra bonus: - a paddleboard and for 5 adults they gave us a children's one. - free parking - there was no - wi-fi - did not work

Yacht was not ready for use. Supply battery broken...unbelievable overall condition

Hello, I have sailed many boats, before as a crewman and for several years as a helmsman. Unfortunately, I have to say that I have never had a boat in such a bad condition before. Already at the entrance we noticed: - terribly dirty / moldy canopy above the cockpit - The table in the cockpit looked like it was 15 years old (and it was 2018) - All moorings were torn. - The buttons on the instruments were worn out and the joystick on the thruster was crooked After sailing out / while using the yacht, the following defects appeared: - the main lamp on the mast (Anchor Light) did not work - the board in the pontoon was broken - the drawer in the galley did not turn on when tilted stop was opening - The water pump stopped working. Only after two days we got information that there is a screw that can be used to bleed the pump. - the window in the bow (which was covered by the dinghy at check-in) turned out to be broken (glued with tape). During a storm one night water dripped onto the bed - The motor for the dinghy was in a dire state. It was impossible, for example, to throw it into play. - the anchor prism mechanism was broken. However, the biggest rudeness on their part was the topic related to the toilet. At check-in you already noticed that the mechanism of pumping / pumping out water in the toilet is leaky. She said she would report it to an employee to fix it. However, the whole Check-in took place around 17:00 and the employee came at 17:30. He told us that it was not a big problem and that we could live with such a small problem. But if we insist, he has to go to some shop and look for a gasket. Due to the fact that it was already before 6 pm and we wanted to sail that day, we decided to leave it as it is. After a week, there were other people at Check-Out. Suddenly, the Lord tells us about this fault and that we have spoiled it. So we explain the whole situation, but you probably didn't want to believe it. Then there was a sentence: "ok, I see that you have bought insurance, so we are even". So with great grace we could be "happy" that we don't have to pay for it yet. And our remarks about the dire state of the entire boat were of course ignored.

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