Dufour 360 | Ivy

Restaurace v maríně měla omezenou nabídku mořských specialit a to co bylo na jídelním lístku odpovídá cenami průměrným platům Německých turistů.

Nemám co dodat, celková spokojenost.....

Handover of the yacht. Care of the yacht. Friendliness of the staff on site.

Check out the nice lady turned to reluctant to equip us on Friday. We wanted to go home at 4.00 in the morning. Finally, at the urging, she returned the bail and left for 5 minutes to leave. Equipped only the rest of us had to wait until the morning 8-9.00. The boy was nice when handing over the ship, but pretended to be doing it for the first time. There were more things fire extinguishers navigation table empty only maps tamboli. On the contrary, when taking over the ship, he noticed the learned mistakes of minor damage, which he waved his hand during the handover and wanted to give them to us as compensation. We didn't pay anything in the end. On Sunday, about four hours after sailing and sailing, we found out that the engine could not be started. We called the advertised fast technical support they have in the documents from the ship and verbally warned us about it if a problem happened. The answer was that Sunday no one does call on Monday they simply refused to help us with their technical error and left us at the mercy of a strong Bor at sea without help .. So we called the Base Manager, the answer was because it's a new ship and he's gone we have get some help in the surrounding ports. So we called Boataround support. Of course, they answered in the same way and simply refused any help. After insisting on the third, the manager gave us tel. contact an unknown person that maybe someone will help us. Yes, they asked for towing € 2000.00 for 1 mile to the port of Marina Hramina Murter. The sick are simply The manager has made a good deal for himself. Pay or drop where you are !!! Finally, we had to arrive at the Hrina Marina near Bora, where we called by radio to help us answer, wait for instructions, but they did not call us again and we came to the pier where the service staff had to catch us, even if they did not want to. After announcing that the boat is undamaged, the manager was offended that he did not have his deal for € 2,000.00, which is what we really want. Well, on Monday the technicians came and after 2 hours they found a defect in the el. equipment on the engine and repaired it. I doubt the service of the ships. I will ask Boataround to publish my experience and complaint and publicly state the offer for boats from Adriatic Charter when choosing boats to take this into account. ATTENTION, this company will refuse to help you in case of emergency !!! . What the Boataround dispatcher was convinced of. For example, 7 years ago I had a similar case on an old sailboat from ASTA YACHT and there was no problem to solve a similar situation and I was much further than just 10 km from the home Marina. I would like you to submit my complaint to the Charter Company, and I am curious to comment on the refusal of assistance to your dispatcher, who tried to communicate the situation with the manager and 24 hours a day. technical support of the company !!!. Marina Dalmatia Sukosan. Mafia marina. In a grocery store without a block you just don't know what you pay for. The restaurant can choose the same from an ATM without an account. The food was perfect I have no objections and the staff. Before leaving in the evening at the barrier we ask is it possible to pay for parking by card? Yes of course. It was not possible at four in the morning !!! after half an hour of standing at the barrier, then it went with great anger and reluctance, because they just want cash again without a block, they did not even put on urging. I haven't had this in another marina in 10 years. It is necessary to warn others not to leave as disgusted as us and only have cash for Marina Dalmacia Sukošan.