Lagoon 400 | Tramontana

While Elena and Kostas are always keen to assist you, the charter company processes are a bit messy. For instance, I had to pay for reinstalling a reef rope which escaped in the boom after the knot that they made at the rear end of the boom opened itself while sailing in medium wind - a proper reef knot should obviously not open by itself while sailing. Also, there was no formal checkout procedure, which would have otherwise avoided me to come back home by mistakenly bringing in my bag the official crew list paper (which is mandatory to have on board the boat in Greece). Things to improve include: batteries cannot be properly charged by the boat engines which forces you to visit ports every nights if you want to use the fridge; no technical boat documents on the boat which prevents from properly understanding the equipment usage and from fixing simple equipment issues without calling the charter company; damaged paddle rented 130€ per week but that deflates in one day and that must be re-inflated every day; coffee maker for maximum 2 people while the boat can host 10 people; no formal checkout procedure. The boat is otherwise good, we had a very nice experience with our friends, and Elena and Kostas are very kind and helpful.