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Job description

Customer Service Agent with Polish

Are you looking for the best role in your life? Let’s join us! We are a fast-growing start-up company that needs new talents to get on board! Currently, we are hiring a Customer Service Agent with Polish.

  • 1500€-1800€ (Bratislava) + shift allowance + quarterly individual performance bonus

    Salary (brutto)

  • Bratislava

    Location

  • Full-time

    Type of employment

What are the daily responsibilities? 

  • Working with our customers, who have their boats already booked and paid - check-in, and check-out procedures.
  • Answering customer's questions not only before but during their holidays on a boat.
  • Checking the feedback from customers after their sailing experience.
  • Complains management.
  • Keeping our customers happy and satisfied :)

Requirements:

  • Knowledge of English and Polish.
  • Proactive approach and attitude.
  • Communicative and helpful personality.
  • Previous experience in Customer Service is a huge advantage – we like to see graduates as well!

Benefits:

  • 5 extra vacation days from the company
  • Home office-like working option (5 days per quarter)
  • Meal allowance
  • ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance)
  • Multisport card - to be fit for summer yachting! :)
  • 10% Discount on renting a boat
  • Referral bonus (300 euros) 
  • Working in an international environment - you never know if English, German, Italian, Polish or another language will be spoken
  • Team events!
  • Dog-friendly office

The position requires working in shifts. More information will be provided on the first prescreening call. Thanks! 

Nothing to match your talent? No problem!