Job description
Customer Service Agent with Polish
Are you looking for the best role in your life? Let’s join us! We are a fast-growing start-up company that needs new talents to get on board! Currently, we are hiring a Customer Service Agent with Polish.
1500€-1800€ (Bratislava) + shift allowance + quarterly individual performance bonus
Salary (brutto)
Bratislava
Location
Full-time
Type of employment
What are the daily responsibilities?
- Working with our customers, who have their boats already booked and paid - check-in, and check-out procedures.
- Answering customer's questions not only before but during their holidays on a boat.
- Checking the feedback from customers after their sailing experience.
- Complains management.
- Keeping our customers happy and satisfied :)
Requirements:
- Knowledge of English and Polish.
- Proactive approach and attitude.
- Communicative and helpful personality.
- Previous experience in Customer Service is a huge advantage – we like to see graduates as well!
Benefits:
- 5 extra vacation days from the company
- Home office-like working option (5 days per quarter)
- Meal allowance
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance)
- Multisport card - to be fit for summer yachting! :)
- 10% Discount on renting a boat
- Referral bonus (300 euros)
- Working in an international environment - you never know if English, German, Italian, Polish or another language will be spoken
- Team events!
- Dog-friendly office
The position requires working in shifts. More information will be provided on the first prescreening call. Thanks!
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Customer Service